COVID- 19 Information
1. Clinic and Social Distancing
We have kept social distancing as much as possible and will do through our physiotherapy appointments. We are all tested regularly to help reduce any transmission of Covid.
2. Clinic Hygiene
All equipment and hard surfaces will be wiped down after use and we are now allowing up to15 minutes after each appointment for this purpose. We have removed the fabric couch covers and will be using paper towel. Equipment used during the treatment will be cleaned and then returned back into use as appropriate.
3. Staff and Patient Hygiene (PPE)
We will be using face masks, gloves for all patients contacts. We will be washing and sanitising our hands regularly before, during and after treatments. We are asking all patients to wear a face mask or covering for the duration of their treatment. If you do not have a face mask, we can provide one.
4. Screening and Consent for COVID19
Our governing bodies have asked us to obtain specific consent for performing face-to-face treatments and we will send you the appropriate forms prior to your appointment.
It is of great importance that you complete, sign and returns these on the day of your appointment. As part of this, we will ask you about the symptoms of COVID19 and run through some simple questions about any potential risk factors.
5. Justification for Face-to-Face Treatment.
Our governing bodies have also recommended that we justify all face-to-face treatments so please do not be offended if we recommend that you are seen remotely. Your therapist will go through the justification process with you and come to a decision jointly with you regarding face-to-face vs remote physiotherapy.
6. Appointment Bookings
This can be done online through phone, email and rebooking can be done with the clinic on the day. We cannot offer drop-in due to the previously mentioned covid forms requiring completion.
We will be sending all forms via email and ask you to do the same. It is of great importance therefore that we have up to date contact details for you as we don't use paper forms in the clinic
8. Invoicing and Payment
We can generate electronic invoices as required for easy online payments. You can also pay with card at the time or by BACS where possible.
For more information on how you can take action to protect yourself and others, you can visit the NHS and GOV.UK website by clicking on the links below.